Account Deletion Guide

Last updated: 01/Sep/2024

Important Things to Know Before Deleting Your Account
Before proceeding with account deletion, please review the following information:

1. Data Deletion:
Deleting your account will permanently erase all data associated with it (e.g., profile information, posts, messages, in-app purchase history).
Deleted data cannot be recovered. Please back up any important data before proceeding.

2. Login Information:
After account deletion, you will no longer be able to access the app using any login method, including Apple Login, Facebook Login, or Google Login.
Even if you re-register, your previous account data will not be restored.

How to Delete Your Account

1. Go to Account Settings:
Open the app, tap on the menu button in the top right corner, and navigate to [Settings]

2. Request Account Deletion:
In the Setting screen, tap on the [Withdraw] button.

3. Confirm Login Method:
Select the login method you used (Apple Login, Facebook Login, or Google Login) and log in again.

4. Enter Password and Confirm:
To confirm the deletion, enter your password and tap [Confirm Account Deletion].

5. Completion:
After confirmation, your account will be deleted, and you will be automatically logged out. It may take up to 24 hours to fully process the deletion.

Need Further Assistance?

If you need help with account deletion, please contact our support team:

Email: cs.sayyo.viet@gmail.com
Operating Hours: Monday-Friday, 9:00 AM - 6:00 PM